September 11, 2020
New Debit Cards to be Issued to MSFCU Members
New debit cards with new card numbers and expiration dates will be mailed to all current MSFCU debit card holders on September 28, 2020. Please allow up to 10 days for delivery of your new card. You should activate your new card as soon as you receive it.
If you have moved and have not notified us, please take a few minutes to verify that we have accurate contact information for you. You can confirm this by logging on to your online account, visiting your nearest branch or contacting our Call Center.
If you have not received your new debit card OR you have received the new card and have not activated it, please note your old card will stop working at 3:00 p.m. on October 16.
As a service to our members during this transition our drive thru locations and our call center be open on Saturday, October 17 as noted below.
Important Dates and Times to Remember:
September 28 New cards mailed to members
October 16 Old cards stop working at 3:00 p.m.
October 17 Drive thru locations open 10:00 a.m. – 3:00 p.m. | Call Center open 9:00 a.m. – 3:00 p.m.
Important MSFCU Contact Information:
Call Center Phone Numbers:
Local: (601) 351-9200 Toll Free: 1 (800) 643-1567
Drive Thru Locations:
2500 N. State Street
Jackson, MS 39216
1101 Jackson Avenue West
Oxford, MS 38655
September 16, 2020
Important Information about our New Home Banking Platform
Scheduled transfers that were in the previous home banking platform must be setup in our new home banking platform.
If members used bill pay in the previous home banking platform, it is not necessary to setup it up in the new home banking platform.
Intuit has not given MSFCU a resolution date for the Web Connect Express issue, however, we do have a work around.
Please contact Member Services at 601-351-9200 or toll free 1-800-463-1567 and ask that the work around be provided.
September 17, 2020
MSFCU New Branch
A ribbon cutting ceremony was held on 9/16/2020 at the newest branch of MSFCU, located in the Ole Miss South Oxford Center. Come see us on South Lamar in the former location of Baptist Memorial Hospital in Oxford.
Thanks to Pam Swain and Oxford Chamber of Commerce for participating in the ceremony.
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